We offer a one month warranty on any service/call out visit not including parts. Example, one of our technicians visits your practice to carry out a service on your equipment, if for any reason you experience a problem within a month of this visit you will not be charged for the return call. You will only be charged if any parts are used to rectify the problem.
How many field service technicians do we currently employ within the Service Department? Admin
We can on occasions, offer a loan system when there is availability on equipment such as an Autoclave, with a small renting fee applied, but unfortunately we are unable to offer this on other equipment.
Does our team of field technicians’ work out of hours or at weekends? Admin