Verse Medical Supply

Frequently Asked Questions.

We will put you through to one of our Service Centre technicians or a member of the service team.

We offer a one month warranty on any service/call out visit not including parts. Example, one of our technicians visits your practice to carry out a service on your equipment, if for any reason you experience a problem within a month of this visit you will not be charged for the return call. You will only be charged if any parts are used to rectify the problem.

We currently employ 21 Field Service Technicians within SOUTHAFRICA all employed and fully trained by VERSE

We offer 6 monthly and 12 Monthly maintenance schemes.

We can on occasions, offer a loan system when there is availability on equipment such as an Autoclave, with a small renting fee applied, but unfortunately we are unable to offer this on other equipment.

Our opening hours are 8.30am-4.00pm at the VERSE HQ, although some of our field team members do visit practices out of those hours, we not however work at weekends.